Frequently Asked Questions


What’s a Slow Up bar?

It's a better-tasting, better-for-you, food-that-is-food bar. Slow Up is like a grain bowl made fresh into a healthy snack, with whole food ingredients including chickpeas, quinoa, almonds, and spices.

Our bars are vegetarian and free of dairy, gluten, soy, isolates, and protein powder.


When do you recommend eating them?

Whenever you need a satisfying snack! Some customers love it as breakfast, others as a light lunch. Our founder Jeremiah eats it at 4pm everyday.


Why are the bars refrigerated?

We don't use preservatives to extend shelf life. Our bars are fresh food.


How long do they last in and outside of the fridge?

Our bars last for 14 days after they are produced. We find they're usually eaten by then -- check your wrapper for an eat by date. Our bars can be taken on the go for up to 12 hours.


Should I heat the bars up?

Our bars are meant to be enjoyed straight from the fridge. But hey, some of our customers heat it up. Our chef likes to put a fried egg on top :)


Can I freeze my bars?

If you are worried about not eating them before they expire, you can freeze them. They last up to 3 months frozen.


How soon will I receive my order?

All orders ship on Tuesday for Wednesday delivery. It typically takes 1 business day for our bars to get to you.


How do you keep the bars fresh in transit?

Our bars are kept chilled with biodegradable insulation and gel packs.


How do I customize my flavor mix?

In your account, click "Manage Subscriptions". Under "Subscription Orders", click "Edit". Click "Change product variant" and make your selection.


How do I skip my order?

In your account, click "Manage Subscriptions" > "Delivery Schedule" > look for the order you want to modify > click "skip".


How do I cancel my order?

In your account, click "Manage Subscriptions". Under "Subscription Orders", click "cancel".


What if I don’t like how the bar tastes?

Send us an email and we’ll make it right!


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Slow Up, Inc.
Brooklyn, NY
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